If it says "The order No. doesn't exist", that means your product isn't applied to the lifetime warranty program yet.
No worries, because the products you bought have a stable quality since we've been manufacturing them for years.
And the program will gradually cover all products and countries.
LIFETIME RETURNS AND REFUND POLICY
We trust the products we sell, in fact, we trust it so much we back it up FOREVER. Purchase anything we sell; try it, use it, and if you don't like it - send it back with NO TIME RESTRICTIONS. Here are the details:
· The Performance Guarantee is available for all current model products.
· To take advantage of the LIFETIME RETURN AND REFUND, you must return the item with invoices.
· You may request an exchange, coupon (same price) / Paypal for your returned purchase.
· Items have to be in good condition - they can be used but NOT abused. Items that have scratches, discoloration, or damage will not be accepted.
· The after-sale department won't accept the return unless it meets the requirements. If you would like some help, send us an email service@lamicall.com or kindly submit a ticket on our Support Center
· Shipping and handling charges will not be refunded on orders that were originally shipped free of charge.
· Ensure that your product qualifies for a return.
· Contact us service@lamicall.com
· Package the product and invoice.
· Ship the package back to us.
· Once we receive the product back we will process the return and send out an exchange or refund the full product value minus shipping/handling charges.
· We are only able to REFUND WITH coupon (same price) / Paypal
· Shipping and handling charges will not be refunded on orders that were originally shipped free of charge.
· We are not responsible for returned items until we have signed for them. Ship your item via Signature Required to ensure it's safe to return.
· Any shipments to a customer that are refused without authorization will be subject to a restocking fee and the complete shipping and handling costs.
· Returns/exchanges are usually processed within 3-4 business days after receipt. However, during busy times, they can take up to 10 business days. Please contact us if you have not received a status on your return/exchange after 7 days of our receiving it. Please have your order number from your returned package available when you contact us.
Effective date: 10/16/2019
This Privacy Policy applies to certain information, as defined below, that Tianmaren, and its affiliates (“Lamicall ,” “our,” “we” or “us”) collects through our websites, products, and applications (the “Services”).
YOUR PRIVACY IS IMPORTANT TO US. PLEASE READ THIS PRIVACY POLICY TO LEARN ABOUT THE INFORMATION THAT ANKER COLLECTS FROM YOU AND HOW ANKER USES THAT INFORMATION.
BY USING THE SERVICES YOU CONSENT TO THE COLLECTION, USE, AND TRANSFER OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, THEN PLEASE DO NOT USE THE SERVICES.
Unless legally required, we do not commit to honoring "Do Not Track" signals in your browser because honoring it would prevent much of the tracking and disclosures described in this Privacy Policy.
We collect and use information obtained from Facebook, Google, Amazon, and other accounts you use to login to the Services (“Third-Party Accounts”), such as: your name, your user name or handle, birth date, picture, and other details you may have on your Third-Party Account profile. We do not have access to your Third-Party Account passwords.
You may withdraw your consent to collect, use, and/or disclose your personally identifiable information held or controlled by us by submitting a request to support@mail.warrantydone.com or following the below directions on deleting your Account. Based on the extent to which you withdraw your consent, the functionality of your Account, Products, and Services may be effected, including loss of access or use of your Account, Products, and/or Services.
We implement a variety of security measures to maintain the safety of your information when you place an order or enter, submit, or access your information. We offer the use of a secure server. All supplied personally identifiable payment information is transmitted via Secure Socket Layer (SSL) technology. After a transaction, your credit card information will not be stored on our servers.
We provide you with the ability to review, manage, or delete your information.
We store your information until we no longer need it to provide the Services, as described in this Privacy Policy, or until you delete your Account as described above, depending on which comes first.
Occasionally, at our discretion, we may include links to third-party websites on our Services. These third-party websites have separate and independent privacy policies. Please use these third-party websites with caution. We have no responsibility or liability for the content and activities of these linked websites.
Lamicall reserves the right to revise and update this Privacy Policy from time to time. All changes are effective immediately when we post them, as dated above, and apply to the Services thereafter. Your continued use of the Services after the time the changes are posted will indicate your acceptance of those revised changes, so please check this Privacy Policy periodically for updates.
If you have any questions or concerns, there are a few ways you can contact us.
Email Us: