We trust the products we sell, in fact, we trust it so much we back it up FOREVER. Purchase anything we sell; try it, use it, and if you don't like it - send it back with NO TIME RESTRICTIONS. Here are the details:
· The Performance Guarantee is available for all current model products.
· To take advantage of the LIFETIME RETURN AND REFUND, you must return the item with invoices.
· You may request an exchange, coupon (same price) / Paypal for your returned purchase.
· Items have to be in good condition - they can be used but NOT abused. Items that have scratches, discoloration, or damage will not be accepted.
· The after-sale department won't accept the return unless it meets the requirements. If you would like some help, send us an email service@lamicall.com or kindly submit a ticket on our Support Center
· Shipping and handling charges will not be refunded on orders that were originally shipped free of charge.
· Ensure that your product qualifies for a return.
· Contact us service@lamicall.com
· Package the product and invoice.
· Ship the package back to us.
· Once we receive the product back we will process the return and send out an exchange or refund the full product value minus shipping/handling charges.
· We are only able to REFUND WITH coupon (same price) / Paypal
· Shipping and handling charges will not be refunded on orders that were originally shipped free of charge.
· We are not responsible for returned items until we have signed for them. Ship your item via Signature Required to ensure it's safe to return.
· Any shipments to a customer that are refused without authorization will be subject to a restocking fee and the complete shipping and handling costs.
· Returns/exchanges are usually processed within 3-4 business days after receipt. However, during busy times, they can take up to 10 business days. Please contact us if you have not received a status on your return/exchange after 7 days of our receiving it. Please have your order number from your returned package available when you contact us.
